Returns Policy
We offer return / exchange within 48 hours from the date of product delivery. After 48 hours have passed since delivery, no claims will be entertained. In order to become eligible for a return or an exchange,
- The purchased item should be unused and in the same condition as you received it AND
- The item must have original packaging, AND
- If the item that you purchased was on a sale, then the item may not be eligible for a return / exchange.
Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further if the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed.
Refund Policy
We are committed to providing the best experience for our customers. Returns are accepted only when an exchange is not feasible. In cases where the product is damaged during transit or has manufacturing defects and a replacement cannot be provided, we will offer a refund. In case of any refunds approved by ELITE COVE, it will take 7-15 days for the refund to be processed to you.
Cancellation Policy
Please review your order carefully before confirming, as cancellations cannot be made once the order is placed. We appreciate your understanding and cooperation.
